With the computer repair services now being offered all over the place by the large chains you might be wondering what’s the difference between a small local repair company that has been around for a while, and a large chain’s repair shop. Let me share some of my thoughts.
At AveryPC, you walk into my office and I greet you at the door. This is the way it should be when you bring your computer in for repair. You should expect to have your Computer Technician take care of your computer. It holds your personal files and personal information. When servicing your computer generally it’s for repairing the software so you need a Computer Technician more than you need a mechanic. There are times you want or need an upgrade so your Tech should also be experienced at installing parts and upgrading.
The traditional Computer Repair Shop is set up like an Automotive Dealership. Let’s face it, the model works for selling and servicing cars.
But: Why would you want a “Computer Store” setup like an Auto Dealership repair your PC?
Do you know the name of the guy who worked on your computer? Did they tell you can “call me any time” you have a question or problem. Did they tell you “My goal is to keep your car out of the shop”?
At AveryPC that is what I do say to my customers. I call it service as part of the sale. I want to hear from my customers, and to call me if they need help. I’m your Computer Technician and I need to be available for you when you need help. I forward my calls to my cell phone to be available to my customers. I would help you solve a problem over the phone if you just need advice on what to do and it is something you can do on your own. If I’m servicing your business I will work around your schedule to keep from disrupting your customers and business. When it comes to keeping your business running I recommend what you need to do to be cost effective and within reason for your businesses. I try to keep Computer Repair expenses reasonable to help you stay in business so you can grow. These are the benefits of becoming a customer of AveryPC
Your car needs servicing and they usually change parts. So the dealership model serves this repair need best. Oh yes they have a vast selection of NEW cars to encourage you to consider, if your car or truck is to expensive to repair. Or entice you with the newest gadgets or new sexy model. And sooner or later they hope to turn a car repair into a car sale.
Your computer needs to be serviced for it’s life, and the goal at AveryPC is to help you get the longest life out of it. That can be 3 to 5yrs. And sometimes longer depending on the customers needs. Some business customers can have software valued at thousands of dollars, and worth much more than the PC.
“If you are getting your computer repaired take it to your Computer Technician. If you are going to get a new computer go to a store.”
At AveryPC we specialize in Computer Repair. I have chosen a Professional Office for a reason- ease of access the location provides, inviting office environment, low overhead to keep Computer Repair costs down. This is where you would expect to deal with a Professional in the Computer Repair business, where you can get one-on-one support and advice on your computer needs. I will recommend where to purchase your next computer for your needs. Or I will build a custom PC made unique for your Living Room or other location with custom install for the unique features of Media Computers, connected to your HDTV.
You’ll be glad you chose AveryPC and you have your own Computer Tech to help you in this rapidly changing digital information world.